Payments
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      1. Pawlytics Help Center
      2. Payments

      How To Set Up Your Payments Account to Process Donations

      Setting up your Pawlytics Payment Processor is easy and opens many opportunities for your rescue's donors!

      🚨 Please note you must be a US or Canada-based org (for now.) Setting up the Pawlytics Payment processor must be done by the founder, the president, or an executive director.

      How To: Set Up Your Payments Account to Process Donations

      1. Log in to Pawlytics and navigate to your Payments tab in your menu bar.
        Screenshot 2023-11-29 at 2.22.28 PM
      2. Fill out the details of your organization’s business information.

        💡 Tip: Under “Business Category” you can type and select this code: 8398 - charitable and social service

        codeCharitableOrg
      3. When you are done filling out the Payments Application, hit Submit.
        1. This will put your Rescue’s application into underwriting/review - this is to ensure it is a real business linked to a real business bank account.
        2. Underwriting may take 3-5 business days to be approved!
      4. Once approved, you will receive an email confirmation with your iFrame code that can be placed on your website. You can customize your rescue’s donation iFrame, see how to and what you can customize here.

      Learn how to customize your Pawlytics Payment processor here!

      >>>>>>>>>>> Fill Out this Form to customize your widget <<<<<<<<<<<

       

      FAQs

      1.  What are the convenience fees for credit card payments?

      • 2.9% flat for Visa, Mastercard, Discover
      • 3.4% flat for American Express
      Example: If someone pays you $100 with a Visa card, $97.10 will go to your Rescue’s bank account. The math:
        • $100 x 2.9% = $2.90
        • $100 - $2.90 = $97.10
      • You can customize your widget to allow the donor to cover the processing fee.

      2. How long does it take for money to hit my rescue’s bank account?

      • 24 - 48 hours
      • The card holder will see the transaction right away

      3.  What will the customer see in their card's account?

      • Your rescue’s name will show on their statement along with the amount processed on their credit card

      4. Why do we ask for your social security number?

      • All financial institutes collect this information to verify you are the legal owner of your account. This helps keep your account and payments secure. When a new account is opened this information must be collect according to the FinCEN Patriot Act Legislation.

      5. Is this mobile friendly?

      • Yes, you can use the Payments tab from your mobile phone or tablet.
      • Donors/Payers can also donate and pay via your rescue’s widget placed on your website on their phone or tablet.