---
title: What does Pawlytics cost?
description: "Pawlytics uses a tiered pricing structure evaluated every 6 months.\n(Prices quoted are in USD)"
---

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# What does Pawlytics cost?

## Pawlytics uses a tiered pricing structure evaluated every 6 months. (Prices quoted are in USD)

After your free trial, you'll have 3 months to explore Pawlytics at a simple $1 per adoption and $1 per signed e-contract billed monthly on the 1st. After those 3 months, you'll be placed in one of our 3 pricing tiers based on your average use.

| Small | Medium | Large |
| --- | --- | --- |
| 0 - 24 total combined adoptions/signed e-contracts | 25 - 49 total combined adoptions/signed e-contracts | 50+ total combined adoptions/signed e-contracts |
| Base $29/month | Base $49/month | No change, $1/adoption and $1/signed e-contract |

 

For example:

|   | **Month 1** ($1 per) | **Month 2** ($1 per) | **Month 3** ($1 per) | **Month 4** (Tiered) |
| --- | --- | --- | --- | --- |
| **Adoptions** | 10 | 14 | 10 | 13 |
| **Contracts** | 5 | 14 | 8 | 4 |
| **Total** | $15 | $28 | $18 | $29 |

In the example above, Month 4 is the first month of your billing tier and is set at $29 because the average combined adoptions + contracts for the first 3 months were 20.

 

FAQ:

- **Will I automatically get bumped to the next tier if I go over the base price one month?**
  
  No. If you're combined adoptions and signed e-contracts go above your base price, you will revert back to a $1 per adoption and $1 per signed e-contract fee structure for that month.
- **Will my tier ever change?**  
  Possibly. Your tier will be evaluated every 6 months (in February and August) to determine your monthly average and use that to determine your tier for the next 6 months. If there is any change in your rescue's tier, you will be notified by a Pawlytics teammutt before the next billing cycle.
- **Why every 6 months? And why those months?**  
  By utilizing Shelter Animals Count (SAC) data to determine where rescues across the nation saw both the highest and lowest intakes and adoptions, we found a standard average of 6 months that contained both a high and a low period. This way we're able to get the truest average through the year to avoid your tier size flip-flopping just because you had a busy season.

- **Who will be notified if our tier changes?**  
  We will notify the billing email address associated with your rescue. To find which email address this is or to change that address, please refer to this knowledge base page: [How to Update Your Billing Address](https://learn.pawlytics.com/en/knowledge/how-to-update-your-billing-information?hsLang=en)
- **Can I just pay for annual pricing?**  
  No. Since we don't want to automatically bump you into the next tier when you have a busy month, billing will still run on a monthly cycle.
- **How do I cancel my subscription?**  
  Email support@pawlytics.com at least 4 days before the first of the month.
- **I still have questions...**  
  No problem, we're happy to help. Email hello@pawlytics.com or use the chat bubble in the bottom right corner of your Pawlytics

Customer service is and will always be available at no charge to you! 😊

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